Emrcar Car Rental

Emrcar Rental Conditions

Don't forget these

When picking up the vehicle, you must have your ID, driver's license, and a credit card issued in your name to collect the deposit fee.

Your driver's license and ID must be chip-enabled and recent. If these documents are old, they are expected to be undamaged and legible. I

If your rental is in a country outside of Turkey, you may be required to present an international driver's license in order to pick up the vehicle. This requirement may vary depending on the country of rental. To avoid any issues, we strongly recommend confirming the international driver's license requirement before picking up your vehicle.

Payment Information

During your online reservation, you can use any bank or credit card. If your booking includes additional products, these fees will be collected at the office. A credit card issued in your name is required for the deposit. Some suppliers may require two credit cards for certain vehicle categories.

Please note: For rentals outside Turkey, if you purchase any additional services at pick-up (e.g. insurance or vehicle upgrade), airport taxes and local fees will be recalculated and added to the total amount. Therefore, please be aware that selecting extra services may result in additional charges.

Border Policy

The scope of your cross-border travels with your rental car may vary depending on the supplier company, but the majority of suppliers do not allow you to take the rental car out of the country. You can review the supplier agreements for detailed information.

If you are planning to cross borders, you must inform the rental office about this before picking up the vehicle (preferably at least 48 hours in advance). You must also provide the name of the country, state, or island you intend to travel to, so it can be shared with our supplier.

Insurance and Coverage

Insurance Type	Description	1-20 Day	20-30 Per Rental
Mini Damage Insurance (CDW)	It provides the right to cover, without a report and with your declaration, financial damages of 5 cm or less (scratches, dents, dings) that may occur on the bodywork of the vehicle, up to 500 TL.	100 TL	1500 TL
Tire-Glass-Headlight Insurance (LCF)	LCF covers potential damages to the tires, glass, and headlights without requiring a report, and insures up to 600 TL with a declaration. Damage should not be on more than one part of the vehicle. It is only valid for one-sided damages.	50 TL	1000 TL
Full Insurance Guarantee (SCDW)	It is a full insurance package that eliminates the deductibles in the insurance and all risks.	150 TL	2000 TL
Young Driver Package (+1)	If the age group is not suitable for car rental, it provides the right to rent a car by adding 1 age to your age. It is mandatory to be taken with Mini Damage Insurance.	200 TL	2000 TL

The vehicle you will rent is protected against crashes, theft, and theft attempts. Damages to third parties are also protected within the limits of traffic insurance. There is no damage exemption in the insurance conditions that we apply. However, the costs of damages that are not properly recorded (accident detection report, alcohol report, documents of the parties involved in the accident, etc.) belong exclusively to the user. In the case of undeclared damages, the damage repair process is definitely not carried out with the driver's statement.

In addition to the standard rental car insurance available on all our vehicles, in case of any damage, accident, etc., you are obligated to pay 400Euro + VAT for economic vehicles, 500 Euro + VAT for medium group vehicles, and 1000 Euro + VAT for upper group vehicles. By purchasing the assurance packages listed below, you either accept or reduce your risk in case of damage, accidents, etc. This is subject to presenting official police traffic reports, alcohol reports, third-party documents, and incident scene photos. Otherwise, in cases of damage where there is no report or the documentation is incomplete, you are also obligated to pay for the vehicle's damage in addition to the deductible amount.

In cases that are exempted in the general terms of insurance, including but not limited to driving under the influence of alcohol or drugs, exceeding legal speed limits, faulty operation, or lending the vehicle to someone not listed on the rental contract, as well as failure to obtain accident and alcohol reports and deliver them along with the vehicle to the EMR CAR RENTAL Turkey central office within 24 hours, the renter's liability for damage continues.

In the event of an accident, do not fail to apply to the nearest police or gendarmerie station to get an accident and alcohol report without changing the position of your vehicle. Otherwise, the insurances will be considered invalid and the renter will be responsible for all damage costs and material/moral losses given to third parties.

Important Information

According to the scope of KVKK, we would like to remind you that Yolcu360 has no responsibility regarding the Findeks process.

Customers who are not Turkish citizens are required to also carry a document indicating that their passport and date of entry into Turkey is less than 6 months old. Customers with foreign licenses who have been in Turkey for more than 6 months must show a Turkish License.

Vehicles are delivered clean and must be returned clean. A cleaning service fee of 200 TL is charged for vehicles not returned clean.

Only the person/people specified in the contract and delivery form can use the car you rented. If any 3rd party not mentioned in these documents uses the vehicle, no insurance coverage is valid for any kind of damage that may occur.

In the event of the vehicle being returned before the delivery date; the amount to be refunded does not cover the total rental period. The fee for the days the vehicle was used by the guest is deducted from the total rental fee, and the cost of the days the vehicle was not used is refunded. This amount is calculated based on the car rental fee at that date.

EMR CAR RENTAL reserves the right to change the rental price and conditions as well as the vehicle type specified in the reservation without prior notice when deemed necessary.

Other rental conditions, other than the titles mentioned above, will be notified to you during the delivery of the car by a representative of the EMR CAR RENTAL company, to be submitted for your signature. Please do not forget to read the document presented to you before receiving the car.

Fuel Policy

When you pick up your vehicle, the fuel level should be the same as when you return it. Please check the fuel amount when you receive the car. If the fuel is less when you return the vehicle, you will be charged both a refueling fee and the cost of the missing fuel (based on the current market price per liter).

Don't Forget These

When you pick up the vehicle, you must have your ID, driver's license and credit card issued in your name to collect the deposit fee.