Circular Car Hire Car Rental

Circular Car Hire Rental Conditions

Don't forget these

When picking up the vehicle, you must have your ID, driver's license, and a credit card issued in your name to collect the deposit fee.

Your driver's license and ID must be chip-enabled and recent. If these documents are old, they are expected to be undamaged and legible. I

If your rental is in a country outside of Turkey, you may be required to present an international driver's license in order to pick up the vehicle. This requirement may vary depending on the country of rental. To avoid any issues, we strongly recommend confirming the international driver's license requirement before picking up your vehicle.

Payment Information

During your online reservation, you can use any bank or credit card. If your booking includes additional products, these fees will be collected at the office. A credit card issued in your name is required for the deposit. Some suppliers may require two credit cards for certain vehicle categories.

Please note: For rentals outside Turkey, if you purchase any additional services at pick-up (e.g. insurance or vehicle upgrade), airport taxes and local fees will be recalculated and added to the total amount. Therefore, please be aware that selecting extra services may result in additional charges.

Border Policy

The scope of your cross-border travels with your rental car may vary depending on the supplier company, but the majority of suppliers do not allow you to take the rental car out of the country. You can review the supplier agreements for detailed information.

If you are planning to cross borders, you must inform the rental office about this before picking up the vehicle (preferably at least 48 hours in advance). You must also provide the name of the country, state, or island you intend to travel to, so it can be shared with our supplier.

Insurance and Coverage

The vehicle you rented is insured under the mandatory traffic insurance provided by the car rental company. You can review the insurance coverage details, including any applicable damage waivers, in the rental agreement provided to you. If you prefer, you may also ask the rental company's representative for further information at the time of pickup.

In the event of an accident, it is essential to prepare all necessary documents (such as an accident report, alcohol test report, and details of the other party involved) to ensure the process proceeds smoothly. Please note that without these documents, the claim process cannot proceed, and repairs cannot be initiated based solely on the driver’s statement.

Guests seeking additional coverage can obtain information about optional protection packages from the rental company and easily choose the level of protection that best suits their needs.

• Tire-Glass-Headlight (LCF) Damage Package; covers only one of the possible damages to the tire, glass or headlights of the vehicle in use during the rental period, regardless of the limit. Cracks in the glass, a single tire rupture (excluding rim damage and only 1 tire), cracks in the headlights (excluding body damage) are among the damages included in the coverage.

• Full Insurance Assurance (SECW) is a full insurance package that eliminates all risks and the deductible amounts in comprehensive coverage.

Important Information

According to the scope of KVKK, we would like to remind you that Yolcu360 has no responsibility regarding the Findeks process.

Vehicle rental periods are calculated over a 24-hour period. We provide a 2-hour option at the end of the 24 hours for our renters. There is no additional fee for delays up to 2 hours. However, if the delay exceeds 2 hours, the full rental day fee is reflected along with any other possible additional services (protection package, child seat, additional driver, etc.).

Renters can return the rented vehicle to a different office where Circular offices are located, within working hours, other than the pick-up office. However, if the vehicle is dropped off at a location different from the pick-up office, an additional one-way rental fee arises depending on the pick-up and drop-off offices.

Reservations are made subject to the general rental conditions being met. The reserved vehicle cannot be delivered if the general rental conditions cannot be met. Reservations are made with the guarantee of the vehicle group. No brand, model or color guarantee is given.

If there is a significant amount of trash, dirt, etc. on the inside and outside of the vehicle that cannot be removed with standard vehicle cleaning, the detailed cleaning fee for the vehicle is reflected to the renter.

The rented vehicles cannot be used by anyone other than the renter. However, by adding an additional driver, the vehicle can also be used by the designated person. The renter is directly and entirely responsible for any damage, etc. that may arise if an additional driver and someone other than the renter uses the vehicle. Any protection package is invalid even if purchased.

Traffic fines that may arise during the rental period, fines from any institution, HGS-OGS highway usage fees, additional services (winter tires, additional driver, child seat, etc.) are the responsibility of the renters.

The rented vehicle cannot be used in the following described ways:

• In carrying passengers or goods for explicit or implicit income,

• In pushing or towing any vehicle or trailer,

• In carrying items contrary to customs regulations and other laws or in other illegal activities,

• By a person or driver who is not specified as an additional driver who has consumed alcohol or narcotic substances, • In motor sports (including races, speed determination, rally, endurance and speed trials),

• In carrying loads/goods that would damage the vehicle and exceed the loading limit,

• In locations and conditions that are not suitable for the rental purpose, considering the brand and model of the vehicles (terrain, mountainous terrain, sand, swamp, stream bed, etc.) and on roads that are not suitable for their technical structures and tolerances, in short, in road conditions that are not suitable for extraordinary and traffic conditions.

In any of the following situations, our renters should get support from traffic police or gendarmerie units:

• In double-sided accidents, obtaining a copy or readable visual of the license, registration and traffic insurance policies of the party/parties,

• If there is underage in the driver,

• Obtain multiple visuals of the scene of the accident in a way that the vehicle plate will be visible according to the shape and location of the accident,

• Not to abandon the vehicle without taking adequate security measures,

• If there is suspicion of mental health and alcohol in the driver,

• If the driver is driving a motor vehicle without a license,

• If one of the vehicles involved in the accident has an official license plate,

• If there is damage to public property,

• If damage only occurs to the property of third parties in the accident,

• If one of the vehicles involved in the accident does not have Traffic insurance,

• If the traffic accident results in death or injury,

• If you cannot agree with the opposing driver when the accident occurs.

The fuel type (diesel/petrol) is not guaranteed for vehicle groups rented; support is provided based on availability.

Other rental conditions, other than the titles mentioned above, will be notified to you during the delivery of the car by a representative of the Circular Car Hire company, to be submitted for your signature. Please do not forget to read the document presented to you before receiving the car.

"Your financial analysis can be performed through http://www.findeks.com using your Turkish ID number and the GSM number registered with Turkish banks. After receiving this information, you will need to confirm the message sent to your registered GSM number. The minimum Findex score should be at least 1450 for economy cars, 1550 for mid-range cars, and 1750 for minibus SUVs and LUX vehicles.

Circular Car Hire reserves the right to make changes to the general rental terms and conditions.

For the latest general rental terms and conditions, please visit the Circular Car Hire Current Rental Terms page: https://circularcarhire.com.tr/rental-conditions

Fuel Policy

When you pick up your vehicle, the fuel level should be the same as when you return it. Please check the fuel amount when you receive the car. If the fuel is less when you return the vehicle, you will be charged both a refueling fee and the cost of the missing fuel (based on the current market price per liter).

Don't Forget These

When you pick up the vehicle, you must have your ID, driver's license and credit card issued in your name to collect the deposit fee.