enPrivacy Policy
We are aware that privacy is very important to our users, and for this reason the privacy of our site users is also very important to us. The Privacy Policy aims to provide the necessary information about the purposes for which the data you share while using the Yolcu 360 website or mobile site may be used, with whom this information may be shared, and the security measures we implement to protect your privacy.
By using the Yolcu 360 website, mobile applications, and other communication channels, you accept the matters specified in the Privacy Policy and grant Yolcu 360 permission regarding the matters stated herein.
Any disputes regarding the Yolcu 360 Privacy Policy are subject to the laws of the Republic of Turkey, and the courts and enforcement offices of Istanbul are authorized to resolve such disputes.
What Data May Yolcu 360 Collect?
Your name, surname, address, date of birth, city of residence, phone numbers, email address, and all other contact information;
For users who are citizens of the Republic of Turkey, your Turkish ID number;
For foreign national users, your passport information;
Order information related to the products or services you purchase from our site;
Information regarding payment instruments and billing.
For What Purposes May Yolcu 360 Use Your Data?
To carry out your vehicle rental services and manage your membership account on our site;
To provide you with the most suitable and fastest service when you call our call center;
To analyze your personal preferences in order to improve and develop our products and services accordingly;
To generate statistical information regarding your usage habits of our website and mobile applications, and to offer you customized vehicle rental offers by examining this information through reporting and analysis methods;
To promote our products and services to you, and to create and communicate promotions and campaigns that you may be interested in and that we believe may benefit you;
To use for the purpose of protecting the life and property safety of Yolcu 360 employees, organizations providing services to Yolcu 360 or their employees, or Yolcu 360's customers, including compliance with rules related to the matters specified in this article, and fulfilling legal obligations or requests from authorized administrative bodies.
With Whom May Yolcu 360 Share Your Data?
With Yolcu 360's business partners:
Central (CNT Turizm ve Taşımacılık A.Ş.),
Europcar (ASF Otomotiv A.Ş.)
RentGo (MNB Oto A.Ş.)
İyzico (İyzico Ödeme Hizmetleri A.Ş.);
With Yolcu 360's domestic and international employees;
In line with legal obligations, with authorized administrative bodies and other relevant parties.
Cookies Policy
As Yolcu360 Bilişim Anonim Şirketi ("YOLCU360"), we show maximum diligence in processing and protecting the personal data of you, our visitors to www.yolcu360.com (the "Website"), in compliance with Law No. 6698 on the Protection of Personal Data and its secondary regulations ("PDP Legislation").
As YOLCU360, within the scope of the disclosure obligation arising from personal data protection legislation, we would like to inform you, through this "Information Text on the Use of Website Cookies," about the cookies used by our website and the personal data processed through them.
Which Types of Cookies Do We Use?
Cookies are small text files created on your device by a website, containing data in name-value format. Accordingly, the cookies we use when you visit our Site make it possible to store information related to your site visit on your device and to use this information during your subsequent visits.
Cookies created by our Site and readable only by our Site are first-party cookies.
The content offered on our Site is also provided through domains other than the access domain. In such cases, each domain creates its own exclusive third-party cookies.
The types of cookies we use on our Site and our purposes for using them are as follows:
No. | Cookie Type | Purposes of Use |
|---|---|---|
1. | Session Cookies | Session cookies are cookies that are valid during your use of the Website and remain valid until you close your internet browser. |
2. | Persistent Cookies | These are cookies that are stored in your browser and remain valid until deleted by you or until their expiration date. |
3. | Mandatory Cookies | These are cookies whose use is mandatory in order for the Website to function properly and for you to benefit from its features and the services offered. |
4. | Functional and Analytical Cookies | These are cookies used for purposes such as remembering your behavior and preferences during your visit to our Site, enabling effective use of our Site, and optimizing our Site to respond to your requests, and which contain data about how you use the site. By their nature, this type of cookie may contain your personal data. Through these cookies, for example, your language preference for viewing the Site is processed. |
With the third-party cookies we use on our Site, we aim to offer you a more efficient and functional internet experience. A PDP Confidentiality Agreement has been concluded between these third-party service providers and YOLCU360 in accordance with PDP legislation, and the security of your personal data obtained by these parties on behalf of YOLCU360 is guaranteed.
Storage and Access of Cookies
Cookies created by our Site are stored on your computer by the internet browser you use to access our Site. The information contained in these cookies can only be remotely accessed by our Site, provided under the domain that created the cookie (www.yolcu360.com), and only if you use the same browser.
Accepting Cookies Is Up to You
Your internet browsers generally automatically accept the cookies used on the sites you visit. The use of cookies is not mandatory to use our Website; however, if you configure your browser to block all cookies, the quality of your user experience may decrease, and it may prevent you from accessing our Site or benefiting from various functions of our Site. You can configure your browser to block cookies for all sites or specific sites, to give a warning when a cookie is created, to block third-party cookies, or to treat all cookies as session cookies.
On the other hand, you can delete the cookies saved on your device through your browser, or view and track the list and values of these cookies.
If you would like more information about cookies, you can visit www.aboutcookies.org and www.youronlinechoices.eu. The site content is in English.
Security of Your Personal Data
Cookies are not used for purposes other than those specified in this Cookie Information Text, and all related processes are carried out in compliance with PDP legislation. Your personal data obtained through cookies is processed, stored, and secured by YOLCU360 in accordance with PDP legislation.
Your Right to Information
Under Article 11 of the PDP Law, by applying to YOLCU360, you have the right to:
Learn whether your personal data is being processed;
Request information regarding your personal data if it has been processed;
Learn the purpose of processing your personal data and whether it is used in accordance with that purpose;
Know the third parties to whom your personal data is transferred, domestically or abroad;
Request correction of your personal data if it has been processed incompletely or incorrectly;
Request the deletion or destruction of your personal data within the framework of the conditions set out in Article 7 of the Law;
Request that the actions taken pursuant to subparagraphs (d) and (e) of Article 11 of the Law be notified to the third parties to whom your personal data has been transferred;
Object to the emergence of a result against yourself through the analysis of your processed data exclusively by automated systems;
Request compensation for damages in the event that you suffer damage due to the unlawful processing of your personal data.
This Cookie Information Text may be updated to ensure compliance with PDP legislation due to our changing processes. If you are on our automatic email distribution list, our updates will be notified to you via email. If you are not on our automatic email distribution list, we kindly ask you to visit our site frequently for updates.
Security
The data you send while browsing the Yolcu 360 website or mobile applications is protected by SSL, an encrypted communication channel. To benefit from SSL, your internet browser must support SSL and the SSL options in your browser must be activated. The credit card information you use during the purchase of our products and services is encrypted via 3D Secure, one of the most secure payment systems, before reaching the banks. Your data is stored only for as long as necessary for our business processes or legal obligations. Your credit card information is not stored on our servers.
Commercial Electronic Communications
In connection with commercial electronic communications, when you purchase a product or service from Yolcu 360, you agree, within the framework of communication permissions, to receive commercial electronic communications through your contact information from Yolcu 360 and Yolcu 360's business partners regarding the promotion of products and services offered, new products and services, special vehicle rental offers, information related to your travel, or other information that Yolcu 360 believes you may find interesting. In this context, you can stop some or all of these future communications from reaching you through the communication preference options included within the messages directed to you.