7 24 Car Rental

7 24 Rental Conditions

Don't forget these

When picking up the vehicle, you must have your ID, driver's license, and a credit card issued in your name to collect the deposit fee.

Your driver's license and ID must be chip-enabled and recent. If these documents are old, they are expected to be undamaged and legible. I

If your rental is in a country outside of Turkey, you may be required to present an international driver's license in order to pick up the vehicle. This requirement may vary depending on the country of rental. To avoid any issues, we strongly recommend confirming the international driver's license requirement before picking up your vehicle.

Payment Information

During your online reservation, you can use any bank or credit card. If your booking includes additional products, these fees will be collected at the office. A credit card issued in your name is required for the deposit. Some suppliers may require two credit cards for certain vehicle categories.

Please note: For rentals outside Turkey, if you purchase any additional services at pick-up (e.g. insurance or vehicle upgrade), airport taxes and local fees will be recalculated and added to the total amount. Therefore, please be aware that selecting extra services may result in additional charges.

Border Policy

The scope of your cross-border travels with your rental car may vary depending on the supplier company, but the majority of suppliers do not allow you to take the rental car out of the country. You can review the supplier agreements for detailed information.

If you are planning to cross borders, you must inform the rental office about this before picking up the vehicle (preferably at least 48 hours in advance). You must also provide the name of the country, state, or island you intend to travel to, so it can be shared with our supplier.

Insurance and Coverage

The vehicle you rented is insured under the mandatory traffic insurance provided by the car rental company. You can review the insurance coverage details, including any applicable damage waivers, in the rental agreement provided to you. If you prefer, you may also ask the rental company's representative for further information at the time of pickup.

In the event of an accident, it is essential to prepare all necessary documents (such as an accident report, alcohol test report, and details of the other party involved) to ensure the process proceeds smoothly. Please note that without these documents, the claim process cannot proceed, and repairs cannot be initiated based solely on the driver’s statement.

Guests seeking additional coverage can obtain information about optional protection packages from the rental company and easily choose the level of protection that best suits their needs.

Important Information

According to the scope of KVKK, we would like to remind you that Yolcu360 has no responsibility regarding the Findeks process.

Customers who do not have a credit card or do not wish to pay a deposit will be able to complete the rental process by paying an additional service fee of €20 (or its equivalent in TL). The customer is responsible for paying any additional charges such as HGS (toll fees), missing fuel, etc., at the end of the rental at the office.

A person, with the same Turkish Identification Number (T.C. kimlik numarası), has the right to drive a maximum of 3,000 km, whether included in different reservations as the main driver or as an additional driver.

Traffic violation fines are subject to a service fee of 25% of the undiscounted amount.

Usage fees for HGS (Electronic Toll Collection System) include 20% VAT and a service fee of 30% added to the usage amount.

Vehicles are expected to be returned in a clean condition. A cleaning fee of 400 TL will be charged for vehicles not returned in a clean condition.

A delivery service fee is applied for vehicle deliveries between 00:01 - 06:59. This fee is determined as Turkish Lira equivalent to 50 Euros and is collected at the time of delivery of the vehicle.

Transporting pets or sacrificial meat in the vehicles is strictly prohibited. A penalty of 10.000 TL for cleaning and detailed hygienic sanitation will be applied.

Smoking is strictly prohibited in the vehicles. A detailed cleaning fee of 6.000 TL will be charged.

For each address delivery and return process, a fee of 1.000 TL is charged.

Only the person(s) listed on the rental agreement and delivery form are allowed to drive the rented vehicle. No insurance coverage is valid for any damages caused by third parties who are not listed in these documents.

If the vehicle is returned before the agreed-upon return date, the refund amount does not include the total rental period. The rental fee for the days the vehicle was used will be deducted from the total rental fee, and the remaining amount for unused days will be refunded. This amount is calculated based on the current rental rate on that date.

Please note that other rental terms, not mentioned in the above headings, will be presented to you for your signature by an authorized representative of 724RENT during the vehicle handover. Please make sure to read the document provided before taking possession of the vehicle.

Fuel Policy

When you pick up your vehicle, the fuel level should be the same as when you return it. Please check the fuel amount when you receive the car. If the fuel is less when you return the vehicle, you will be charged both a refueling fee and the cost of the missing fuel (based on the current market price per liter).

Don't Forget These

When you pick up the vehicle, you must have your ID, driver's license and credit card issued in your name to collect the deposit fee.