Sofia Car Rental Car Rental
Sofia Car Rental Rental Conditions
When picking up the vehicle, you must have your ID, driver's license, and a credit card issued in your name to collect the deposit fee.
Your driver's license and ID must be chip-enabled and recent. If these documents are old, they are expected to be undamaged and legible. I
If your rental is in a country outside of Turkey, you may be required to present an international driver's license in order to pick up the vehicle. This requirement may vary depending on the country of rental. To avoid any issues, we strongly recommend confirming the international driver's license requirement before picking up your vehicle.
During your online reservation, you can use any bank or credit card. If your booking includes additional products, these fees will be collected at the office. A credit card issued in your name is required for the deposit. Some suppliers may require two credit cards for certain vehicle categories.
Please note: For rentals outside Turkey, if you purchase any additional services at pick-up (e.g. insurance or vehicle upgrade), airport taxes and local fees will be recalculated and added to the total amount. Therefore, please be aware that selecting extra services may result in additional charges.
The scope of your cross-border travels with your rental car may vary depending on the supplier company, but the majority of suppliers do not allow you to take the rental car out of the country. You can review the supplier agreements for detailed information.
If you are planning to cross borders, you must inform the rental office about this before picking up the vehicle (preferably at least 48 hours in advance). You must also provide the name of the country, state, or island you intend to travel to, so it can be shared with our supplier.
The vehicle you will rent is protected against crashes, theft, and theft attempts. Damages to third parties are also protected within the limits of traffic insurance. There is no damage exemption in the insurance conditions that we apply. However, the costs of damages that are not properly recorded (accident detection report, alcohol report, documents of the parties involved in the accident, etc.) belong exclusively to the user. In the case of undeclared damages, the damage repair process is definitely not carried out with the driver's statement.
Other rental terms and conditions outside the titles specified above will be notified to you by the SOFIA CAR representative to be presented for your signature during vehicle delivery. Please remember to read the document provided to you before taking delivery of the vehicle.
When you pick up your vehicle, the fuel level should be the same as when you return it. Please check the fuel amount when you receive the car. If the fuel is less when you return the vehicle, you will be charged both a refueling fee and the cost of the missing fuel (based on the current market price per liter).
When you pick up the vehicle, you must have your ID, driver's license and credit card issued in your name to collect the deposit fee.
The vehicle you have rented is insured under the compulsory traffic insurance provided by the car rental company. You may review the details regarding insurance coverage and deductible/excess amounts, if any, in the rental agreement provided to you; if you wish, you may also obtain information directly from company representatives during vehicle delivery.
In the event of an accident, it is essential that all required documents (such as the accident report, alcohol test report, and third-party details) are prepared completely and accurately to ensure the process proceeds smoothly. Please note that no action can be taken without these documents, and a repair process cannot be initiated based solely on a driver's statement.
Guests who wish to have additional coverage may inquire about supplementary protection packages through the car rental company and easily select the protection that best suits their needs.
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