Encar Car Rental

Encar Rental Conditions

Don't forget these

When picking up the vehicle, you must have your ID, driver's license, and a credit card issued in your name to collect the deposit fee.

Your driver's license and ID must be chip-enabled and recent. If these documents are old, they are expected to be undamaged and legible. I

If your rental is in a country outside of Turkey, you may be required to present an international driver's license in order to pick up the vehicle. This requirement may vary depending on the country of rental. To avoid any issues, we strongly recommend confirming the international driver's license requirement before picking up your vehicle.

Payment Information

During your online reservation, you can use any bank or credit card. If your booking includes additional products, these fees will be collected at the office. A credit card issued in your name is required for the deposit. Some suppliers may require two credit cards for certain vehicle categories.

Please note: For rentals outside Turkey, if you purchase any additional services at pick-up (e.g. insurance or vehicle upgrade), airport taxes and local fees will be recalculated and added to the total amount. Therefore, please be aware that selecting extra services may result in additional charges.

Border Policy

The scope of your cross-border travels with your rental car may vary depending on the supplier company, but the majority of suppliers do not allow you to take the rental car out of the country. You can review the supplier agreements for detailed information.

If you are planning to cross borders, you must inform the rental office about this before picking up the vehicle (preferably at least 48 hours in advance). You must also provide the name of the country, state, or island you intend to travel to, so it can be shared with our supplier.

Insurance and Coverage

The rented vehicle is covered against collision, theft, and attempted theft. Damages to third parties are covered within the limits of the traffic insurance policy. There is no damage waiver exemption under our insurance conditions. However, damages that are not properly recorded (accident report, alcohol report, documents of the involved parties, etc.) are solely the responsibility of the user. Repairs for damages that are not officially documented cannot be processed based on driver statements alone

Important Information

Europcar charges a fee called "Premium Location Surcharge" at certain locations. This amount, which is payable at the office, varies depending on the location and the season.

Other rental conditions, other than the titles mentioned above, will be notified to you during the delivery of the car by a representative of the Europcar company, to be submitted for your signature. Please do not forget to read the document presented to you before receiving the car.

For more details on the T&Cs, please go to the link

https://www.europcar.com/terms-and-conditions/specific-terms-per-country

Fuel Policy

When you pick up your vehicle, the fuel level should be the same as when you return it. Please check the fuel amount when you receive the car. If the fuel is less when you return the vehicle, you will be charged both a refueling fee and the cost of the missing fuel (based on the current market price per liter).

Don't Forget These

When you pick up the vehicle, you must have your ID, driver's license and credit card issued in your name to collect the deposit fee.

İmportant Information

Other rental conditions not covered in this document will be provided for your signature by the EN CAR representative at the time of vehicle pickup. Please ensure that you read the document before taking the vehicle.