Ekspres Car Rental

Ekspres Rental Conditions

Don't forget these

When picking up the vehicle, you must have your ID, driver's license, and a credit card issued in your name to collect the deposit fee.

Your driver's license and ID must be chip-enabled and recent. If these documents are old, they are expected to be undamaged and legible. I

If your rental is in a country outside of Turkey, you may be required to present an international driver's license in order to pick up the vehicle. This requirement may vary depending on the country of rental. To avoid any issues, we strongly recommend confirming the international driver's license requirement before picking up your vehicle.

Payment Information

During your online reservation, you can use any bank or credit card. If your booking includes additional products, these fees will be collected at the office. A credit card issued in your name is required for the deposit. Some suppliers may require two credit cards for certain vehicle categories.

Please note: For rentals outside Turkey, if you purchase any additional services at pick-up (e.g. insurance or vehicle upgrade), airport taxes and local fees will be recalculated and added to the total amount. Therefore, please be aware that selecting extra services may result in additional charges.

Border Policy

The scope of your cross-border travels with your rental car may vary depending on the supplier company, but the majority of suppliers do not allow you to take the rental car out of the country. You can review the supplier agreements for detailed information.

If you are planning to cross borders, you must inform the rental office about this before picking up the vehicle (preferably at least 48 hours in advance). You must also provide the name of the country, state, or island you intend to travel to, so it can be shared with our supplier.

Insurance and Coverage

The vehicle you have rented is insured under the mandatory traffic insurance provided by the car rental company. You may review details such as the scope of the insurance coverage and any applicable damage excess in the rental agreement provided to you. If you wish, you may also obtain further information from the company representatives at the time of vehicle pick-up.

In the event of an accident, it is important that all required documents (such as the accident report, alcohol test report, and the other party’s details) are completed in full to ensure the process proceeds smoothly. Please note that no action can be taken without these documents, and the repair process cannot be initiated solely based on the driver’s statement.

According to our current insurance terms, the damage excess ranges between 5,000–7,000 TL and is only charged if our driver is at fault. If Super Insurance is purchased, no excess will be applied.

Important Information

Apart from the topics mentioned above, other rental conditions will be provided for your signature by the EKSPRES OTO KİRALAMA representative at the time of vehicle delivery. Please ensure that you read the document before accepting the vehicle.

Fuel Policy

When you pick up your vehicle, the fuel level should be the same as when you return it. Please check the fuel amount when you receive the car. If the fuel is less when you return the vehicle, you will be charged both a refueling fee and the cost of the missing fuel (based on the current market price per liter).

Don't Forget These

When you pick up the vehicle, you must have your ID, driver's license and credit card issued in your name to collect the deposit fee.

Ekspresoto Rental Conditions

DRIVER REQUIREMENTS
DOCUMENTS:
During vehicle delivery at EKSPRES OTO KİRALAMA offices, the required documents, at least one of which must have a chip, are listed below along with driver’s license restrictions:
• Identity Card
• Driver's License
o For Economy Class Vehicles: A minimum of 2 years of driving experience is required.
o For Mid-Class Vehicles: A minimum of 2 years of driving experience is required.
o For Upper-Class and SUV-Type Vehicles: A minimum of 4 years of driving experience is required.

DRIVER AGE
EKSPRES OTO KİRALAMA applies a minimum driver age limit according to vehicle segments during vehicle delivery. The minimum driver age limits are as follows:
• For Economy Segment Vehicles: Minimum age 24
• For Mid-Segment Vehicles: Minimum age 24
• For Upper-Class and SUV-Type Vehicles: Minimum age 27

CREDIT CARD:
During vehicle delivery at EKSPRES OTO KİRALAMA offices, the driver must have one or two credit cards registered in their name to cover the deposit amount. The number of credit cards required depends on the type of vehicle rented, as listed below:
• For Economy and Mid-Class Vehicles: One credit card
• For Upper-Class and SUV-Type Vehicles: Two credit cards

DEPOSIT
During vehicle delivery, EKSPRES OTO KİRALAMA applies a provision to the credit card(s) registered in the driver’s name for a certain amount. The amounts are as follows:
• For Economy Class Vehicles: 5000 TL
• For Mid-Class Vehicles: 7000 TL
• For Upper-Class and SUV-Type Vehicles: 7000 TL

Different Conditions:
If a company credit card (Commercial card) is to be used, an approval letter on company letterhead, a company stamp with the commercial title, and a wet signature are required. The person signing must be a company partner or a board member. A signature circular of the signing person is required.

Deposit Release:
Deposits are released within a maximum of 15 business days after returning the vehicle to the EKSPRES OTO KİRALAMA office.

KILOMETER LIMIT
EKSPRES OTO KİRALAMA’s detailed table regarding the number of rental days and applicable km limits is as follows. In cases where the km limit is exceeded, an additional fee per km will be charged:
• 8.00 TL per km for Economy and Mid-Class vehicles
• 8.00 TL per km for Upper-Class, SUV, 9-Pax, and Luxury groups

 

RENTAL DAY	DAILY KM LIMIT		MONHLY KM LIMIT
	ECO VEHICLES	LUXURY VEHICLES	ECO VEHICLES	LUXURY VEHICLES
1	200	200	4000	3500
2	200
3	200
4	200
5	200
6	200
7	200
8	175
9	175
10	175
11	175
12	175
13	175
14	175
15	175
15+	135

FUEL

EKSPRES OTO KİRALAMA delivers vehicles with an empty fuel tank. There is no refund for fuel differences. Therefore, we recommend purchasing only the amount of fuel you need.

 

 

ADDITIONAL SERVICES

• Additional driver fee is 20 TL per person. For rentals of 12 days or more, the fee is fixed at 2000 TL. For monthly rentals, the additional driver fee is 2000 TL. A maximum of one additional driver is allowed.

• Baby seat: 90 TL per day. For rentals of 12 days or more, the fee is fixed at 900 TL.

• Mini damage insurance: 300 TL per day. For monthly rentals, the fee is 4500 TL.

• Super mini damage insurance: 300 TL per day. For monthly rentals, the fee is fixed at 4500 TL.

• Winter tires: 150 TL per day. For monthly rentals, the fee is 4500 TL.

CROSS-BORDER POLICY

Vehicles are not allowed to leave the country.

ROAD ASSISTANCE

For emergencies, you can call: 0 532 370 1477
For communication with Yolcu360: 0850 360 5 360

INSURANCE AND COVERAGES

The vehicle you have rented is insured under the mandatory traffic insurance provided by the car rental company. You may review details such as the scope of the insurance coverage and any applicable damage excess in the rental agreement provided to you. If you wish, you may also obtain further information from the company representatives at the time of vehicle pick-up.

In the event of an accident, it is important that all required documents (such as the accident report, alcohol test report, and the other party’s details) are completed in full to ensure the process proceeds smoothly. Please note that no action can be taken without these documents, and the repair process cannot be initiated solely based on the driver’s statement.

According to our current insurance terms, the damage excess ranges between 5,000–7,000 TL and is only charged if our driver is at fault. If Super Insurance is purchased, no excess will be applied.

IMPORTANT INFORMATION

Apart from the topics mentioned above, other rental conditions will be provided for your signature by the EKSPRES OTO KİRALAMA representative at the time of vehicle delivery. Please ensure that you read the document before accepting the vehicle.